Help & Support
Answers to common questions about My Gift Cards. Can't find what you're looking for? Email us directly.
Tap + Add in the top right of the Cards screen. Select your retailer, enter the card number, PIN, balance, and any other details. Tap Save when done.
Yes. When adding or editing a card, tap the photo slots to attach a front and back image from your camera or photo library.
Long-press any card on the home screen and choose Mark as Used. Used cards move to a collapsed section at the bottom and can be restored any time.
All your data stays on your device. Card details are stored in a local database; card numbers and PINs are stored in the iOS Keychain. Nothing is uploaded to our servers.
Go to Settings → Export Backup. This creates a file you can save to iCloud Drive, AirDrop to another device, or store anywhere you like. To restore, use Settings → Import Backup.
Your data will be removed from the device along with the app. We recommend exporting a backup before deleting. Reinstalling the app and importing your backup will restore all your cards.
Go to Settings → Gift Card Vault Pro → Upgrade, then tap Restore purchases. Make sure you're signed into the same Apple ID used for the original purchase.
Open the iOS Settings app → tap your name → Subscriptions → find My Gift Cards Pro and tap Cancel Subscription. Your Pro access continues until the end of the current billing period.
Send an email and I'll get back to you as soon as possible.
✉️ ritesh.nsit@gmail.com